Effective Day 20 March 2020. (Last Update: 25th of January 2023.)
To review or manage your cookie consent choices and for a list of the cookies and similar technologies that we use when you visit our Websites as well as a description of the purposes and the duration that they will stay on your browser or device please click here.
What is a cookie?
A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.
Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. timezone, notification preferences), and to personalise your content (eg. advertising, language).
Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track you on other websites that use the same third-party service.
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. We use essential cookies to enable certain functions on our website.
Analytics cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. We use performance cookies on our site.
Performance cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and timezone settings). With this information, websites can provide you with customised, enhanced or optimised content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party service. We use functionality cookies for selected features on our site.
Marketing / advertising cookies
Targeting / advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. We use targeting/advertising cookies on our site.
We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.
Here is a list of the cookies we use on our Websites and why:
|intercom.intercom-state-#||Intercom||js.intercomcdn.com||Persistent||Recognizes if a user has a support chat window opened or closed|
|intercom.id-#||Intercom||chargetrip.com||270 days||Allows the website to recognize the visitor, in order to optimize the support chat|
|intercom.session-#||Intercom||chargetrip.com||7 days||Sets a specific ID for the user which ensures the integrity of the website’s chat function.|
|intercom.intercom-state-#||Intercom||chargetrip.com||Persistent||Recognizes if a user has a support chat window opened or closed|
|_gat||Google Analytics||chargetrip.com||1 day||Used by Google Analytics to throttle request rate|
|_ga||Google Analytics||chargetrip.com||2 years||Registers a unique ID this is used to generate statistical data on how the visitor uses the website|
|_gid||Google Analytics||chargetrip.com||1 day||Registers a unique ID this is used to generate statistical data on how the visitor uses the website|
|chargetrip_organization||Chargetrip||chargetrip.com||1 year||Set's the customer's organization in the profile dropdown|
|chargetrip_name||Chargetrip||chargetrip.com||1 year||Set's the customer's account name in the profile dropdown|
|chargetrip_accessToken||Chargetrip||chargetrip.com||5 minutes||Access token for login sessions|
|chargetrip_refreshToken||Chargetrip||chargetrip.com||7 days||Refresh token for logged-in account security|
How you can control or opt out of cookies
If you browse websites from multiple devices, you may need to update your settings on each individual device.
Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.